FAQ

 

Can Doctor's Choice UV Sterilizer kill COVID-19?

On April 2, 2020, South Korean company, Seoul Viosys, was successful in achieving 99.9% sanitization of the COVID-19 coronavirus in 30 seconds using UV-C LEDs. Our LED's produce the same UV-C light to eliminate germs on your items.

However, given the limited testing here in the US on COVID-19, we cannot make such a claim, but we are confident that we can help kill other bacteria that lead to your immune system being compromised, which indirectly helps you be at your 100% when encountering COVID-19. 

With that, we are working closely with labs here in the US, and once the opportunity arrives to test our product, we will send it in and get the approval to make such a claim. 

When would I need to replace my UV Sterilizer after I buy it?

With our UV Sterilizer, we use high quality UV-C LED's, which gives you 10,000 hours of use. With our sterilization cycle of 3 minutes, you can use your sterilizer 200,000 times! Let's say you sterilize 5 times a day, that gives you 40,000 days, or 109 years. So, it is safe to say, this is a one-time investment. 

If you want to geek out even more into the numbers, at our price-point of $119.99, each sterilization cycle costs you $0.0006 per use (a fraction of a penny). 

What can UV-C light kill? 

It may sound too good to be true, but UV-C light has been proven to kill Influenza (flu), Rhinovirus (common cold), Escherichia coli (e-coli),  Salmonella typhimurium (Salmonella), The SARS family (SARS-COV-1), Staphylococcus aureus (Staph), and many other harmful germs that cause you not to be yourself. 

What is the 'Doctor's Choice Satisfaction Guarantee'? 

We hope you love Doctor's Choice UV Sterilizer as much as we do! Our customer service team will respond within 24-hours if you have any issues. Email us at info@doctorschoiceuvsterilizer.com and we will do our best to resolve any issues.

But if you are still unsatisfied with your product, we offer a 30-day hassle-free return. That's how confident we are that you will like your product. 

How much is it for Shipping and when should I receive it? 

Shipping is on us. We are a local US company and we want you to be safe as fast as possible, and not have to pay for that convenience. We offer 2-4 day Priority USPS service. We ship from warehouse in North Carolina and Florida. 

How did you come-up with the name Doctor's Choice? 

This is a question we get often. It's pretty simple. We have a medical advisory board that helped in our design process and they use our product and recommend our product to their friends and family. One of our board members mentioned that we are their 'Doctor's Choice', and we thought, why complicate things? We take pride in our team of medical advisors as our backbone, and they believe in our mission. 

How long did it take to design our Doctor's Choice UV Sterilizer? 

When COVID-19 was in full-effect back in March, we wanted to help. We felt that UV-C technology, specifically UV-C LED's are not being maximized to help keep people safe. We knew the power and effectiveness of the technology, but didn't see too many trustworthy options in the market. This led us to start our design process in March. 

We spend 3 months perfecting our product. We did countless calculations, internal tests, many zoom calls with our medical advisory board, and when we felt it was ready, we sent it for third party testing. We didn't take any short-cuts, and our team of engineers made sure every detail was inspected. 

Furthermore, every product that is manufactured is tested individually, ensuring you are getting a high-quality UV Sterilizer.